Quality assurance is the process of finding and fixing mistakes before users do. Broken elements, typos, unintended formatting, and slow loading times can make a site feel less professional or trustworthy.
Good Quality Assurance
- Checks the impact of every change made to a site.
- Uses the same checklist every time a site is launched, changed, or updated.
- Checks important changes in different browsers and at different screen sizes.
Bad Quality Assurance
- Skips checks to launch faster.
- Leaves broken elements on a site for long periods of time.
- Leaves things on a site unfinished.
Quality Assurance Concerns
QA List
Make a list of things you check every time you change or publish a site. There are too many small issues to assume you will remember them all.
Typos
Typos can make a site feel less trustworthy and suggest a lack of attention to detail. Basic editing is essential.
Errors
Common errors include broken links, missing images, forms that do not work, layout problems, extra HTML tags, and unfinished content. Every change should be reviewed before users see it.
Browser Testing
Browsers and screen sizes can display a site differently. Check important changes in multiple browsers and at multiple screen sizes before launch.
User Testing
Do changes help or hurt the site? Watch whether people can understand the page, find what they need, and complete important tasks without confusion.
No Coming Soon
Avoid pages or sections that say “coming soon.” These promises often stay unfinished and make the site feel neglected.
Check the Live Page
Always check the live page after publishing. A page can look correct in the editor or preview and still have problems on the actual site.